Question 1

We accept mainstream 3D & 2D CAD formats and provide free DFM analysis for accurate quotation.

Accepted Answer

To provide the most accurate pricing and free DFM (Design for Manufacturability) analysis, we prefer native 3D CAD files.We accept 3D CAD files in STL, STP, STEP, OBJ, IGS or IGES format and 2D drawings(jpg, png, gif, bmp, pdf) and Parasolid (.x_t) with dimensional details and specific manufacturing requirements.If your part requires specific tolerances, threads, or surface finish callouts, please also upload a 2D PDF drawing alongside your 3D model when you request a quote.

Question 2

We sign NDA with clients, strictly protect CAD files and design data from third-party leakage.

Accepted Answer

Absolutely. We respect your intellectual property. We treat your Intellectual Property with the utmost confidentiality. We operate under strict Non-Disclosure Agreements (NDAs) for all our clients prior to file transfer. Furthermore, our digital infrastructurerestricts CAD file access solely to necessary programming engineers, and our production facility is fully access-controlled.None of your information, images, files or likenesses will be shared with any third party, and it will not be used for any advertising, marketing, or promotional use without your explicit written authorization. If you would like to sign NDA agreement, please contact our team for support.

Question 3

We provide full inspection documents, use professional testing equipment and follow ISO/IATF quality standards.

Accepted Answer

We eradicate supply chain risk by offering complete transparency: First Article Inspection (FA) reports, MaterialTest Certificates (MTC 3.1), and Outgoing Quality Control (oQC) documentation are available for every shipmentupon request. Our advanced metrology lab isequipped with Zeiss Coordinate Measuring Machines (CMM), Optical Comparators, and Spectrometers.We follow the ISO/IATF standard and guarantee that we will rework the products or refund them if there are any quality problems. The full-dimensional report, material certification, or first article inspection are provided on request before order placement.

Question 4

We process various metals (aluminum, stainless steel, titanium) and engineering plastics with complete certifications.

Accepted Answer

We stock and machine a massive variety of industrial-grade raw materials, fully certified with MTC 3.1traceability:Metals: Aluminum (6061/7075), Stainless Steel (304/316L/17-4PH), Titanium, Inconel, Brass, Copper, andvarious Alloy/Tool Steels.Plastics: High-performance polymers including PEEK, Ultem (PEI), Delrin (POM), PTFE (Teflon),Polycarbonate, and Acrylic (PMMA).If you require a custom alloy or specific medical-grade plastic, please let us know.

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