Question 1

Rapid prototyping takes 3-5 days; mass production of turned parts takes 1-3 weeks.

Accepted Answer

For rapid prototyping, we can deliver turned components in 3-5 days. For high-volume production utilizing our automated bar-feeder lathes, timelines typically range from 1 to 3 weeks depending on quantity.

Question 2

Submit 3D CAD files and 2D drawings via our quote page; we will send quotation within 24 hours.

Accepted Answer

Simply send us your 3D CAD files (STEP, IGES, STL) and 2D drawings via our Quote page. Our engineers will perform a free DFM review and provide a detailed price within 24 hours.We respond within 2 hours after your request. DFMA analytics and Princing quote will be send within 24 hours. If the quote is delayed, we will notify you as soon as possible.

Question 3

We accept mainstream 3D & 2D CAD formats and provide free DFM analysis for accurate quotation.

Accepted Answer

To provide the most accurate pricing and free DFM (Design for Manufacturability) analysis, we prefer native 3D CAD files.We accept 3D CAD files in STL, STP, STEP, OBJ, IGS or IGES format and 2D drawings(jpg, png, gif, bmp, pdf) and Parasolid (.x_t) with dimensional details and specific manufacturing requirements.If your part requires specific tolerances, threads, or surface finish callouts, please also upload a 2D PDF drawing alongside your 3D model when you request a quote.

Question 4

We sign NDA with clients, strictly protect CAD files and design data from third-party leakage.

Accepted Answer

Absolutely. We respect your intellectual property. We treat your Intellectual Property with the utmost confidentiality. We operate under strict Non-Disclosure Agreements (NDAs) for all our clients prior to file transfer. Furthermore, our digital infrastructurerestricts CAD file access solely to necessary programming engineers, and our production facility is fully access-controlled.None of your information, images, files or likenesses will be shared with any third party, and it will not be used for any advertising, marketing, or promotional use without your explicit written authorization. If you would like to sign NDA agreement, please contact our team for support.

Question 5

We provide full inspection documents, use professional testing equipment and follow ISO/IATF quality standards.

Accepted Answer

We eradicate supply chain risk by offering complete transparency: First Article Inspection (FA) reports, MaterialTest Certificates (MTC 3.1), and Outgoing Quality Control (oQC) documentation are available for every shipmentupon request. Our advanced metrology lab isequipped with Zeiss Coordinate Measuring Machines (CMM), Optical Comparators, and Spectrometers.We follow the ISO/IATF standard and guarantee that we will rework the products or refund them if there are any quality problems. The full-dimensional report, material certification, or first article inspection are provided on request before order placement.

Question 6

We process various metals (aluminum, stainless steel, titanium) and engineering plastics with complete certifications.

Accepted Answer

We stock and machine a massive variety of industrial-grade raw materials, fully certified with MTC 3.1traceability:Metals: Aluminum (6061/7075), Stainless Steel (304/316L/17-4PH), Titanium, Inconel, Brass, Copper, andvarious Alloy/Tool Steels.Plastics: High-performance polymers including PEEK, Ultem (PEI), Delrin (POM), PTFE (Teflon),Polycarbonate, and Acrylic (PMMA).If you require a custom alloy or specific medical-grade plastic, please let us know.

Question 7

Our CNC lathes with live tooling support combined turning and milling to save time and cost.

Accepted Answer

Yes! Our advanced multi-tasking CNC lathes feature live tooling, allowing us to perform milling operations (like drilling off-center holes or cutting slots) on the same machine without re-fixturing the part, saving you both time and cost.

Question 8

We own high-precision CNC lathes, milling machines, grinders and multi-axis machining centers for multiple industries.

Accepted Answer

We have a wide range of high-precision CNC machining equiprmachining centers. This allows us to handle various materials and produce complex, detailed parts with consistent accuracy. Our equipment is designed to meet the needs of industries such as a utomotive, aerospace, medical, and more.

Question 9

Part cost depends on material, design complexity, machining time, tolerance, production volume and finishing.

Accepted Answer

Material: The type and quality of the material used can significantly impact the cost. Some materials are more expensive or more challenging to machine than others.Complexity of Design: More intricate and complex designs require more time and specialized tools, increasing the cost.Production Volume: Higher volumes can reduce the cost per uni due to economies of scale, while low-volume or prototype runs may be more expensive.Machining Time: The longer it takes to machine a part, the higher the cost. This includes factors like the number of operations required and the speed at which the material can be removed.Finishing and Tolerances: Additional processes like finishing, surface treatment or achieving tighttolerances can add to the overallcost.Setup and Tooling: Initial setup,custom tooling, and programming costs can also affect pricing, particularly for smaller production runs.Labor and Overhead: The cost of skilled labor and the operational overhead of the manufacturing facility can also influence the final price

Question 10

We provide anodizing, sandblasting, plating, powder coating and professional polishing services.

Accepted Answer

To streamline your supply chain, we offer a comprehensive suite of in-house surface finishing services.Popular treatments include: Type II & Type Ill Hardcoat Anodizing, Sandblasting for matte aesthetics, ElectrolessNickel Plating, Black Oxide, Powder Coating, and Polishing for refined cosmetic finishes.

Question 11

Standard tolerance is 0.01mm, and ultra-tight 0.005mm is available for aerospace & medical components.

Accepted Answer

Our standard CNC machining tolerance is 0.01 mm (0.0004") for most metals.However, for critical aerospace and medical components, we routinely hold ultra-tight tolerances down to 0.005mm. Please explicitly state your GD&T requirements on your 2D drawings when submitting an RFQ, and our engineers will verify manufacturability.

Question 12

Mirror-polished stainless steel is widely used in architecture, automotive, home appliances and art works for elegant appearance.

Accepted Answer

From architecture to interiors, from automotive components via appliances rightthrough to art installations-mirror-polished stainless steel is versatile. Its mirror finishcreates a touch of elegance and sophistication, so it's the first choice in manyapplications.

Question 13

CNC machining uses programmed software to control machinery, processing various materials to make high-precision complex parts.

Accepted Answer

CNC machininghanufacturing process where pre-programmed computer software;(Computer Numerical Control machining) is arology controls a range of complex machinery, such as grinders, lathesdictates the movement of factory tools and machinery. This technterials. CNC machining is highly precise, allowing for the production of;and milling machines, to create parts or products trom various macomplex shapes and detailed parts with consistent accuracy. CNC machining is a process of cutting and shaping metal, wood and other materials with the help of computers. There are various types of CNC machines that are used for different processes such as routing, milling, engraving and turning.

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